Feb 21, 2013
Earlier today, I asked our IT guy put an Articulate course onto on our website for the Subject Matter Experts to review. In the course, I have several links and several PDFs added as attachments in a tab. All of the URL links work fine.
But the PDF links all take me to a "page not found" message, against a backdrop of our website. They work fine for the IT guy in his office. I work from home so I asked someone else at the office to look and they, like me, couldn't get to the PDFs.
I'm using Internet Explorer 9 and have updated my flash and adobe reader both to the latest versions.
At the end of the day, our IT guy realized he was using Firefox instead of IE and when he switched to IE, he got the same result as I had. So I then tried accessing the course through Google Chrome and the attachments worked fine for me, too.
Unfortunately, most people who will need to see the course will be using IE.
Has anyone else encountered this problem with attachments and IE? Could it be that I need a newer version of Articulate or have I missed an update?
When I publish or preview it from my computer, IE allows me to see the attachments. It's only when it's on the website that I can't get to them.