Power point presentation ready for publish (Articulate 13), all slides with audio files. I open the explorer file for review entire program, presentation was missing audio. Then I open original power point presentation and it is missing all audios. Is there an option to look for the previous version with audio files?
I'm glad you reached out to us, and excellent move to also open a support case! I see our team is looking into some next steps as I type this, so keep an eye out for an email shortly. 😊
In the meantime, this handy article on missing audio has some suggestions to try and might offer some insight: Audio Is Missing or Lost
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Welcome to eLearning Heroes, Rodolfo!
I'm glad you reached out to us, and excellent move to also open a support case! I see our team is looking into some next steps as I type this, so keep an eye out for an email shortly. 😊
In the meantime, this handy article on missing audio has some suggestions to try and might offer some insight: Audio Is Missing or Lost
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