9 Replies
Leslie McKerchie

Hi Renee,

Thanks for reaching out and letting us know that you're running into a similar issue.

Would you be able to share your Articulate Package for us to take a look? With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.