Audio keeps playing after exiting the course

Hi, I am wondering if anyone else is experiencing this problem?

I am finding now that I have Flash Player WIN 11,0,1.15 2 installed on my machine, the audio in my Articulate Presenter courses continue  to play if I exit a course before the audio track completes.

If anyone has noticed this - is there anything I can do to prevent this from happening other than installing an older version of the Flash Player?

I know it is not an Articulate issue because I have seen it in Flash files and Captivate as well but any suggestions are appreciated.

7 Replies
Peter Anderson

Hi Nancy,

Rather than install an older version of Flash, have you tried uninstalling and re-installing the current version?

Uninstall your current version of the Flash Player. Follow the steps here: 
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 

Download the latest version of Flash: 
http://www.adobe.com/go/getflash

Let me know if that resolves the audio issue. Good luck!

Leslie McKerchie

Thanks for sharing the file Tina. I uploaded the course to SCORM Cloud and do not seem to be experiencing the same behavior.

Do you experience the same issue if you view my published course? 

https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=e1a067bc-73c6-4944-80d1-860910438f35

If not, sounds like it may be limited to your LMS.