audio missing from studio course

Aug 06, 2019

I built a course in Studio 360 with audio on slides. I tested audio was working prior to saving/closing program. When I went in later, the audio is missing from the slides. Why did this happen and can I get it back?

When I go into editor or record - I can see where the length of the audio is there but no sound will play and I can't see the sound waves in the narration bar.

Thanks!

4 Replies

Sajna Thomas

over 4 years ago08/07/19 at 8:22 am (UTC)

Hi Rebecca,

I have noticed this happening sometimes in Storyline. I just reinsert the audio again. I haven't been able to get it back from the course. Since I keep all the audio files in a folder, I simply reinsert the audio again.

Thanks

Sajna

over 4 years ago08/07/19 at 12:45 pm (UTC)

Thanks Sajna - What do you use to record the audio? I use the record button in studio but I do see an import option if I recorded elsewhere... Thanks!

Sajna Thomas

over 4 years ago08/08/19 at 4:16 am (UTC)

Hi Rebecca,

Well in my case I get all the audio files from the client, so I use the import option and integrate the audio to the slides.

Thanks

Sajna

Vincent Scoma

over 4 years ago08/08/19 at 8:37 pm (UTC)

Hey Rebecca,

I am sorry to hear about the audio issues you are experiencing! It is odd that the audio files are missing now from your slides. To make sure I am on the same page, it sounds like you are building a PowerPoint presentation using Presenter 360?

If so, is the course you are creating being stored on your local drive? I think you might find this guide helpful in locating those missing files: Presenter 360: Audio Is Missing or Lost.

Please let me know how this works out and if I am off base!

Mindy Beebe

over 3 years ago08/14/20 at 3:06 pm (UTC)

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audio missing from studio course

4 Replies

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