Audio Recording Issue, mismatch between slides and audio
May 16, 2016
I'm trying to record a presentation (that must go into use tomorrow), and running into a strange problem. When I first go in to record, everything looks fine... but when I click to record narration, it advances the slide being shown on screen while keeping the right script (which is in the notes). So, for example, when I start to record slide #1, the image shifts immediately to slide #2.
It seems which each successive click to start/stop, the slide continues to advance while the scrip stays in place for the proper slide.
While I was able to use the audio editor to move the slide stops around vis-a-vis the audio, the same thing is happening when I try to do the annotations. When I click to start annotation, it plays the right audio but advances the slide so that I'd be annotating the wrong slide.
I have Presenter 13 and am using PowerPoint 13 which does automatic updates.
Help?
7 Replies
Hi Stephen,
Are you slides set to advance automatically or by the user? It may help if you're able to share a copy of your Presenter package here with us and if you'd prefer you can also send it along to our Support Engineers who are accessible 24/7.
Here's the package for one of the shorter presentations I'm having trouble with.
One other note, I saw this one: https://community.articulate.com/discussions/articulate-presenter/cannot-record-last-slide-narrations-record-1-slide-ahead
It describes a very similar problem, but when I tried the solution (changing the slide template) it didn't seem to have any impact.
Hi Stephen,
This file looks to be the published output of your course - and I'll need the files prior to publish following the "Presenter package" set up described here. That thread you pointed to above is a bit older, so I'd imagine it's unlikely that they were the same thing but thanks for trying those steps just in case!
Sorry, I think this is the right thing...
Thanks Stephen - that looks right and I'm taking a look now.
Hi Stephen,
I wanted to give you an update here as I have to leave a bit early today - I saw what you were describing while viewing it in your file, but using a new file everything behaved normally. I was able to choose "start recording" and remain on slide 1 viewing the slide 1 notes until I clicked to stop recording and then chose to advance. Can you share a bit more about how you created this file? Can you confirm that you're working on local project files as detailed here?
This discussion is closed. You can start a new discussion or contact Articulate Support.