When I post my published module to the web it consistently gives me the "would you like to resume presentation..." pop up box automatically. Every time. Whether I've ever logged into the module or not. How do I fix this issue?
The issue remains... I unchecked the box for "prompt to resume on presentation restart". Unfortunately, once I post the published file online as soon as I open the file for the first time I still get a pop up window in the flash file asking if I'd like to resume where I left of.
There's a couple more things to check to make sure your changes are taking effect. When you're at the publish dialog after making the Prompt to Resume changes to your player template, make sure you're choosing to publish with the player template you just changed. Automatically, it will revert to the last template you published with.
If the change still isn't sticking, you may want to try clearing your browser's cache to ensure you're seeing the most recent version of your course.
And if you're still having trouble with the resume feature, please don't hesitate to contact our support team. They'll be happy to take a closer look into this. Thanks, and sorry for the trouble
5 Replies
Welcome to Heroes, Havaleh!
Are you interested in disabling it altogether? You can disable the prompt to resume feature by following the steps in this article.
The issue remains... I unchecked the box for "prompt to resume on presentation restart". Unfortunately, once I post the published file online as soon as I open the file for the first time I still get a pop up window in the flash file asking if I'd like to resume where I left of.
Sorry about that, Havaleh.
There's a couple more things to check to make sure your changes are taking effect. When you're at the publish dialog after making the Prompt to Resume changes to your player template, make sure you're choosing to publish with the player template you just changed. Automatically, it will revert to the last template you published with.
If the change still isn't sticking, you may want to try clearing your browser's cache to ensure you're seeing the most recent version of your course.
And if you're still having trouble with the resume feature, please don't hesitate to contact our support team. They'll be happy to take a closer look into this. Thanks, and sorry for the trouble
thank you! that seems to have done the trick!
Awesome! Glad to hear it
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