Automation Error Library not Registered

Sep 12, 2014

I got another issue..... When I try to enter the "Slide Properties" screen I get the "Error Window", also I discovered with the same powerpoint if I try to "Record Narration" I get the following error, "Automation error, Library not registered."

Here is the Error Report:

<?xml version="1.0" encoding="utf-16"?>

<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

<ReportType>Error</ReportType>

<ApplicationName>Articulate.Presenter</ApplicationName>

<Version>7.4.1409.422</Version>

<SerialNumber />

<Enterprise>false</Enterprise>

<Email>johnb14@verifone.com</Email>

<Date>2014-09-12T10:38:52.3629545-04:00</Date>

<Message>Root element is missing.</Message>

<Source>System.Xml</Source>

<StackTrace>System.Xml.XmlException: Root element is missing.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)

at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

at System.Xml.XmlTextReaderImpl.Read()

at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

at System.Xml.XmlDocument.Load(XmlReader reader)

at System.Xml.XmlDocument.Load(String filename)

at Articulate.Presenter.Model.Player.PresentersService.ReadPresenterInfo(String presenterInfoPath)

at Articulate.Presenter.Model.Player.PresentersService.ReadPresenterFolder(String path)

at Articulate.Presenter.Model.Player.PresentersService.a(String A_0)

at Articulate.Presenter.Model.Player.PresentersService.ReadPresenters()

at a.aa.d.a.m..ctor(String A_0, Int32 A_1, ProjectFile A_2, Boolean A_3)

at Articulate.Presenter.Player.Player.a(ProjectFile A_0, RequestData A_1, Boolean A_2)

at Articulate.Presenter.Player.Player.SlideProperties(ProjectFile projectFile, PlayerRequestData playerRequestData)

at a.aa.i.x.a(m A_0)

at a.aa.i.de(a A_0)</StackTrace>

<FlashVersion>WIN 14,0,0,176</FlashVersion>

<PrivateMemory>93,464 K</PrivateMemory>

<VirtualMemory>475,716 K</VirtualMemory>

<OSVersion>Windows 7 6.1.7601 Service Pack 1</OSVersion>

<CLRVersion>4.0.30319.18444</CLRVersion>

<ProcessorCount>8</ProcessorCount>

</ErrorReport>

5 Replies
Katie Nelson

I just had presenter 13 loaded up on my computer this morning. When I went to snyc animation I got this error.  I have tried to snyc with animation on several presentations including a simple one I made just for testing and get the same error every time.  Any more information on this error.  The program is useless until I figure it out.  I also get the error when I click on "add annotations" and "record naration".

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