Autoplay slide advance is broken on export

Apr 19, 2011

Please help!

I'm working with a developer on a project for a client, and upon export certain slides do not autoplay forward. Specifically, when the slide tries to autoplay, the screen greys out and a blank popup window appears.

Deadline was yesterday, so any help exporting properly is appreciated.

Thanks

Mike

1 Reply
Justin Wilcox

I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:

http://www.articulate.com/support/presenter09/?p=457

Upload the resulting zip file from your computer to our server using this upload form:

http://upload.articulate.com/

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

This discussion is closed. You can start a new discussion or contact Articulate Support.