Hope that anybody has an idea or solution for the following issue:
I created some eLearning-Stuff with Presenter, published it for Web and uploaded the content to Moodle. The content includes a pdf-File as attachment.
If I open the content in Firefox everything works like expected, but when I open the content in IE 8 and click on the attached file I get a "404 warning" that the page wasn't found.
Is Moodle on a Linux server? It's possible that the issue is with filename case sensitivity - Firefox can be more forgiving than IE so the 404 error might only show on IE.
yes, Moodle is running on a Linux server. I will looking forward what happens in IE 9, in the moment I can't test it because the Flashplayer for x64 systems won't work.
You might try running an HTTP trace log to see why that PDF file isn't working correctly. For information on how to run an HTTP trace log, see the link below:
Am I right that there is no way to change this link anywhere in my projects files?
At the moment I started to upload all my pdf-files in a directory outside of moodle and make a link-attachment instead of a file-attachment. A really stupid work I'm doing here with all my projects.
I published the presentation for "WEB" (not LMS!) and zipped it with Presenter. Afterwards I uploaded the zip-file to moodle and unzipped it and made a link to the "player.htm".
I tried with LMS and it works. But as a SCORM resource I get a security warning in IE 8 when I click on the attachment link and I have to confirm it before I can download the attachment.
Meanwhile I changed all the attachments from "file" to "link" and placed them in a directory outside of moodle. This works without problems in all browsers.
I published my output from Storyline for "WEB". I added three triggers to download a zip, rar and an flv file. After uploading the published content to a website and then viewing it on IE 8, none of the three links appear to be working. No downloads, no pop blocked and no dialog notifications.
Please advise if there some way to fix this. Thank you!
Is IE 8 the only browser you're experiencing the issue with? If you'd like us to test it out, please feel free to open a ticket and send the course in for our team to have a look.
10 Replies
Hi Christian,
Is Moodle on a Linux server? It's possible that the issue is with filename case sensitivity - Firefox can be more forgiving than IE so the 404 error might only show on IE.
Just a thought...
Regards,
Michael
Thanks for the Tip, Michael,
yes, Moodle is running on a Linux server. I will looking forward what happens in IE 9, in the moment I can't test it because the Flashplayer for x64 systems won't work.
Regards,
Christian
Hi Christian,
You might try running an HTTP trace log to see why that PDF file isn't working correctly. For information on how to run an HTTP trace log, see the link below:
http://www.mozealous.com/how-to-use-httpanalyzer-to-debug-aicc-lms-reporting-issues/
Hi Brian,
thanks for the link, I will test this out.
At the moment I only recognized that the pdf-File is located in the moodle-directory
http://www.psbregenz.at/moodle/mod/resource/view.php?id=676 when I use Firefox, but IE searches the file in
http://www.psbregenz.at/moodle/mod/resource/data/downloads/name_of_the_file.pdf (and cannot find it).
Am I right that there is no way to change this link anywhere in my projects files?
At the moment I started to upload all my pdf-files in a directory outside of moodle and make a link-attachment instead of a file-attachment. A really stupid work I'm doing here with all my projects.
Hi Christian,
Can you tell me what method you used to upload the Articulate content to your LMS?
Hi Brian,
I published the presentation for "WEB" (not LMS!) and zipped it with Presenter. Afterwards I uploaded the zip-file to moodle and unzipped it and made a link to the "player.htm".
regards,
Christian
Can you replicate the issue if you publish to LMS and upload it as a SCORM resource to Moodle?
Hi Brian,
I tried with LMS and it works. But as a SCORM resource I get a security warning in IE 8 when I click on the attachment link and I have to confirm it before I can download the attachment.
Meanwhile I changed all the attachments from "file" to "link" and placed them in a directory outside of moodle. This works without problems in all browsers.
I'm curious what will happen in IE 9
Hi Brian,
I published my output from Storyline for "WEB". I added three triggers to download a zip, rar and an flv file. After uploading the published content to a website and then viewing it on IE 8, none of the three links appear to be working. No downloads, no pop blocked and no dialog notifications.
Please advise if there some way to fix this. Thank you!
Hey Sij,
Is IE 8 the only browser you're experiencing the issue with? If you'd like us to test it out, please feel free to open a ticket and send the course in for our team to have a look.
Thanks!
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