I get the following error when I try to upload an articulate presentation that has been packaged for SCORM 1.2. I've also tried SCORM 2004. I've verified that the file that is not found, does actually exist and is in the zipped folder. Has anyone come across this issue?
Here is the error message received......
An error occurred while processing your SCORM package. The package may not be in the proper format.
It's possible you manually zipped the folder that contained the published output. The imsmanifest.xml needs to reside at the root level of your zip file. This means, you are going to manually zip the published output, you should open the folder that contains the published output and select all of the items, right click and zip. The recommended method for zipping your content is to use the Zip function at the end of the publishing wizard as noted in this article:
I was publishing it wrong. The trick was to publish for LMS first and then zip the file from Articulate. I was publishing for LMS (which wasn't automatically zipping the file) and then going into my folder and manually zipping which was causing the error. It works now for 9.1. Thanks!
This seems to be the problem I am having. When I go to upload the file to Blackboard, there is no zipped file just the folder so I created a zipped file. Everything seems okay and then when I click on the presentation in Blackboard I get the following message: The specified resource was not found, or you do not have permission to access it.
If you'll be using a learning management system (LMS) to distribute content and track learners' results, publish for LMS. Then click the Zip button on the Publish Successful dialog, and upload the zip file to your LMS. Provide learners with the URL for your course.
Can anyone illuminate what Storyline Support did to avoid this error? We're getting it on a package we're trying to upload - was just wondering if it was on the zipping side or was a deeper issue.
Hi Allison - In Alanna's case here it was a bigger issue with an install, so that's why we like to tackle some issues individually.
Typically we find that it is a zipping error as you mentioned.
If you see a message that the manifest can't be found when launching a course in your learning management system (LMS), it's likely that the SCORM output wasn't properly zipped. An LMS won't be able to find the imsmanfest.xml file for a course if it's not at the root level of the zip file. To correct it, do either of the following:
Use the built-in Zip feature on the Publish Successful dialog after you've published your Articulate content. It'll automatically create a well-formed zip file.
If you manually zip the output files, make sure to only zip the contents of the output folder, not the folder itself.
Thanks for the quick response! I'm getting the same error as Alanna got: The specified resource was not found, or you do not have permission to access it.
However, the file does work when it's uploaded to SCORM cloud and it will playback when I store it on Blackboard's Institutional Content area. It just throws that error when I use the "Content Package (SCORM)" upload function on Blackboard itself.
Is that different than the "imsmanfest.xml" error above or the same?
My apologies for the confusion and thank you again for the assistance!
Hmmm. If it's working when uploaded to SCORM Cloud, you may want to follow up with your Blackboard support on why it's being handled differently. Hopefully someone in the community can chime in to help you out too.
Can you please tell me where can I find the Blackboard's institutioanl content area? I'm having trying to upload a scorm package and when I use the content package (SCORM) I get an error..
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It's possible you manually zipped the folder that contained the published output. The imsmanifest.xml needs to reside at the root level of your zip file. This means, you are going to manually zip the published output, you should open the folder that contains the published output and select all of the items, right click and zip. The recommended method for zipping your content is to use the Zip function at the end of the publishing wizard as noted in this article:
http://www.articulate.com/blog/publish-to-lms-with-studio-09/
I was publishing it wrong. The trick was to publish for LMS first and then zip the file from Articulate. I was publishing for LMS (which wasn't automatically zipping the file) and then going into my folder and manually zipping which was causing the error. It works now for 9.1. Thanks!
Great news! Thanks for letting us know you are all set!
This seems to be the problem I am having. When I go to upload the file to Blackboard, there is no zipped file just the folder so I created a zipped file. Everything seems okay and then when I click on the presentation in Blackboard I get the following message: The specified resource was not found, or you do not have permission to access it.
Hi Alanna!
If you'll be using a learning management system (LMS) to distribute content and track learners' results, publish for LMS. Then click the Zip button on the Publish Successful dialog, and upload the zip file to your LMS. Provide learners with the URL for your course.
Thanks, I've already done that and followed the steps on the knowledge article but it's not working.
Are you able to replicate the issue in SCORM Cloud or would you be able to share your Articulate Package for us to take a look?
The wonderful support at Articulate was able to help me get my course loaded!
Oh, perfect Alanna! I didn't realize you had reached out to them as well. Thanks for popping in with an update.
Can anyone illuminate what Storyline Support did to avoid this error? We're getting it on a package we're trying to upload - was just wondering if it was on the zipping side or was a deeper issue.
Hi Allison - In Alanna's case here it was a bigger issue with an install, so that's why we like to tackle some issues individually.
Typically we find that it is a zipping error as you mentioned.
If you see a message that the manifest can't be found when launching a course in your learning management system (LMS), it's likely that the SCORM output wasn't properly zipped. An LMS won't be able to find the
imsmanfest.xmlfile for a course if it's not at the root level of the zip file. To correct it, do either of the following:Thanks for the quick response! I'm getting the same error as Alanna got:
The specified resource was not found, or you do not have permission to access it.
However, the file does work when it's uploaded to SCORM cloud and it will playback when I store it on Blackboard's Institutional Content area. It just throws that error when I use the "Content Package (SCORM)" upload function on Blackboard itself.
Is that different than the "imsmanfest.xml" error above or the same?
My apologies for the confusion and thank you again for the assistance!
Hmmm. If it's working when uploaded to SCORM Cloud, you may want to follow up with your Blackboard support on why it's being handled differently. Hopefully someone in the community can chime in to help you out too.
Hi, there.
Can you please tell me where can I find the Blackboard's institutioanl content area?
I'm having trying to upload a scorm package and when I use the content package (SCORM) I get an error..
Hello Sahar and welcome to E-Learning Heroes :)
Is your content working as expected when uploading to SCORM Cloud as well?
I'm not sure if Allison is still subscribed, but you can contact her directly here if you do not hear back soon.
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