Blank page with 100 out of 160 displaying. Help!
Oct 19, 2011
I tried following the instructions in the previous post on this topic, but I could not resolve the issue. When I upload my presentation to my ftp site and try to view it in any browser, I get a blank page.
I downloaded the Flash 10 updater tool, but when I try to run that, I get an error message saying "unable to find a version of the runtime"
I uninstalled .NET framework 4.0, and am currently running 3.5 SP1. That didnt help. I uninstalled the updater, reinstalled the updater, restarted, everything... nothing is working.
I checked and I have no updates for Presenter '09 which I'm running. V6.3.1103.112 PRO
How can I resolve this issue, it is very frustrating as I have a deadline to reach, and cannot publish my presentation on the website. any help is appreciated.
1 Reply
Hi Deniz and welcome to Heroes!
Sounds like the XML files were corrupted during your upload process. Check out the below link and let me know if that resolves the issue:
http://www.articulate.com/support/presenter09/kb/?p=1199
Good luck!
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