Blurred Text on Hyperlinks

I'm having some trouble with hyperlinks. I've build a series of labelled shapes to show steps in a process, with links for more information about each step. The navigation works fine, but the text labels get blurred. It looks like there are two or three labels instead of one. Has anybody else had this problem? Can you suggest any solutions?


5 Replies
Brian Batt

Hi Susan,

If your Slide Master (or layout) in PowerPoint includes grouped objects, you may find that images, shapes, or text boxes in your presentation are unexpectedly duplicated or deleted when previewing or publishing with Presenter '09.  Please review the following article for more information:

Brian Batt

Hi Susan,

I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

Darrell Bird

I've had similar problems  and the work-around I'm using is to convert the drawn shape into a graphic image.  Once you have the text (size, font, color) you want on the drawn object, cut the object from the slide, use Paste Special and re-insert it as a picture.  I prefer the *png format.  Then add your hyperlink to the image.  The only draw-back I've encountered is if I have to change the text... but it is worth that small trouble.


Brendan Strong

I'm not sure if this is what you're talking about, but I found the following worked:

  1. Use a blank slide layout in PPT (one that does not include fields for text/image/etc.)
  2. If using Smart Art, etc. make sure to ungroup shapes before publish (I keep them together until the very last minute, then Ungroup, add links and publish)
  3. Create a text box and adding text to it, then placing it over the shape (i.e. Don't type directly onto the shape when adding text)

(See image)

When I first published this, all the text was "doubled"

First, I changed the slide layout to "Blank", then (as suggested) ungrouped all the smart art objects. This actually worked for one or 2 publishes, but then the problem returned.

So, what I did (See text - "Observe for Symptoms" as well as the text reading

"Step 2" and "Step 3", which is all readable) was to type the text into a text box (rather than directly onto the shape/smart art), place it over the shape (no grouping!) apply links (if required) and format as required - in this example, "Observe for symptoms" required no extra formatting - but I placed a working hyperlink over it.. For the text reading "Step 2" and "Step 3", I adjusted font size and colour.