Bug in new Update 9 release ???

May 01, 2013

Hi all,

I'm making updates to an existing course made in Studio '09. It's in chinese, and we are using SimSum as font.

We have 3 custom tabs: Glossary, Customer Bio and How to navigate. These titles has been translated, and has been working correctly (when published in the version before updating to 'Update 9'.

After updating, they now publish as ??? ?????? ????.

Anyone out there who knows how to fix?

1 Reply
Peter Anderson

Hi Niels,

Thanks for posting this. Can you please go ahead and send us the project files so we can work to figure out what's going on? 

First, create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload.


This discussion is closed. You can start a new discussion or contact Articulate Support.