Can't hear audio after recording narration Oct 16, 2014 By Jennifer Keen-Lepre I was excited to record my first narration on a presentation today. After recording everything and then publishing it, there was no audio. I checked my microphone and speakers, both are working. Any ideas?
Leslie McKerchie Staff over 9 years ago10/16/14 at 12:32 pm (UTC) Hi Jennifer! Be sure that you are adding audio as explained here. Here are the common reasons that your audio may be missing. Take a look and let us know if there is some further assistance that you may need.
andrea keenan Leslie McKerchie over 5 years ago10/09/18 at 8:27 pm (UTC) Hi Leslie,Ive gone through each of these steps and Im still experiencing 0 sound playback
Alyssa Gomez Staff over 5 years ago10/10/18 at 7:47 pm (UTC) Hello, Andrea! You came to the right place for help. First, are you using Presenter '13 or Presenter 360? Also, are you using an external microphone to record your audio?
3 Replies
Hi Jennifer!
Be sure that you are adding audio as explained here.
Here are the common reasons that your audio may be missing. Take a look and let us know if there is some further assistance that you may need.
Hi Leslie,
Ive gone through each of these steps and Im still experiencing 0 sound playback
Hello, Andrea! You came to the right place for help. First, are you using Presenter '13 or Presenter 360?
Also, are you using an external microphone to record your audio?
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