I embedded an audio recording within Power Point, and can clcik on the speaker graphic and hear it in Reading View but nothing happens when I click on the speaker graphic when I click on it in Presenter.
Was the audio imported through Presenter, or PowerPoint? Also, what format is the audio file (.WAV, .MP3, etc.)?
If you haven't seen it already, you may want to take a look at our tutorial on importing audio (it also provides helpful information about supported audio file types):
The audio tutorial covers importing audio narration for the particular slide. That's not what I'm doing. The audio is embedded in the power point and when the user clicks on the speaker button in the published file, nothing happens.
Could it be the file fromat - Windows Media Audio file? Or do I need to change it to play it from a link?
The only PowerPoint audio that is supported in Presenter is through SlideShow > Record Narration. If you don't have access to the original audio file and the audio was embedded in PowerPoint, you would need to use a third-party tool to export the other PowerPoint audio and then re-insert that into Presenter.
If you need any additional help with this, you're more than welcome to send the files over to us, so we can take a look.
Please create an Articulate Presenter package by following the steps in the following article:
Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.
I worked around this by saving the audio files to MP3, created a new slide with the MP3 imported in Articulate so the user plays the audio by clicking the Next button (to Next slide).
7 Replies
Welcome to E-Learning Heroes, Kathleen!
Was the audio imported through Presenter, or PowerPoint? Also, what format is the audio file (.WAV, .MP3, etc.)?
If you haven't seen it already, you may want to take a look at our tutorial on importing audio (it also provides helpful information about supported audio file types):
Articulate Products- Tutorials - Importing an Audio File into a Presentation
Hi Christine,
Thank you for your help. The audio was imported through Power Point. The file types are Windows Media Audio file.
Thanks for the link to the video tutorial. I’ll look at it next.
Thanks again.
Kathy Hulina
*: khulina@careered.com
The audio tutorial covers importing audio narration for the particular slide. That's not what I'm doing. The audio is embedded in the power point and when the user clicks on the speaker button in the published file, nothing happens.
Could it be the file fromat - Windows Media Audio file? Or do I need to change it to play it from a link?
Thanks,
Kathy
Good morning Kathy,
The only PowerPoint audio that is supported in Presenter is through SlideShow > Record Narration. If you don't have access to the original audio file and the audio was embedded in PowerPoint, you would need to use a third-party tool to export the other PowerPoint audio and then re-insert that into Presenter.
If you need any additional help with this, you're more than welcome to send the files over to us, so we can take a look.
Please create an Articulate Presenter package by following the steps in the following article:
Send to Articulate Presenter Package
Attach the .ZIP file to the second page of the following form:
Submit a Support Case
Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.
Hi Christine,
I worked around this by saving the audio files to MP3, created a new slide with the MP3 imported in Articulate so the user plays the audio by clicking the Next button (to Next slide).
Thanks for your help!
Kathy
Awesome, Kathy. Nice job! Very glad to hear you were able to get this working
Hope you have a great day!
Christine
Me too Christine!!
thanks for the great support!!!
Kathy
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