Can't open files once created - HELP

Make sure you are working on your local drive (typically the C drive) and not a network or flash drive.

Thanks, I work for a State agency and I am trying to get permission to save the file to the C drive as we now save everything to a network drive.  I am sure once I get access, then the file will work.

Saving it to the "C" drive still did not work.  Any other suggestions?

Hi Janine,

When you create an Engage interaction, it creates an INTR file. What you need to do is locate the INTR file that is associated with the interaction in your presentation. You may want to check the folder that contains your PowerPoint file or My Documents\My Articulate Projects. If you've done that and are still unable to proceed, please submit a case. Thanks!

Peter,

I am locating the INTR file and still getting the same message Janine did. I can't figure it out either. Suggestions?

Sorry for the trouble, Rachel. You might want to try the steps here, and be sure you're working on your local drive. If you're not having any luck, I'd go ahead and submit a case so our support team can take a closer look and see what might be going on. Thanks!

Hi Rachel.

Here is what I would do. You need to make sure that all of your files are located on your local C drive. A simple way to do this would be to create two folders:

C:\Articulate

C:\Articulate Publish

The first folder is where you keep your project files (your PowerPoint files, INTR files, QUIZ files, etc....). Once you have this set up. 

1. Move all of your project files into a folder here C:\Articulate like C:\Articulate\My Project
2. Create a new PowerPoint file and save it in your new project folder . I would not use your existing one at this point.
3. Add your existing interactions or quizzes by following the steps here and here. You want to use Add Existing since you have already created your quizzes and interactions.
4. Save the file. 
5. You should no longer get this message.