can't open the presentation
May 11, 2012
Hi everybody!
I've built 7 learning objects and delivered them to my customer.
I tested and re-tested them and they work perfectly.
Unfortunately the customer can view those objects properly only
on some computers. On others pc, as they click on the player,
the browser opens and nothing else happens.
I know this can happen, so I suggested them to update the flash player,
the shockwave player and to enable pop-ups.
They could not solve the problem though! Any other idea?
Here's the configuration of a not-working pc:
HP mod. 6730s, Windows 7, IE 9 or latest Firefox.
Thanks in advance!
6 Replies
Hey Mauro!
It sounds like they're running into some local Flash player restrictions. How did you publish the course, and how are they trying to view the presentation?
I published the course as a Web presentation. In fact, those presentations have to be avilable on a web site.
I told them to open the folder and click on the player icon. I'm quite sure they are opening it on the pc, not from the web.
What do you mean by saying "some local Flash player restrictions"?
Really to share with a client you should have published to CD or ideally uploaded them and sent links.
Security will stop flash running locally, they should upload them to the web and they should work fine
Why do those presentations work on some computers while on others don't?
Are you suggesting to re-publish them in another version?
If you publish for CD you get a projector file (the exe file) this circumvents the flash security.
Playing on some machines rather than others, probably means some are locked down tighter than others
Thank you very much Phil!
I'll publish the work for CD then!
Anyway (or "Hemingway" :P ) are there some other ways to bypass flash security?
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