Can't Scroll Notes When Recording

Oct 26, 2018

Many of my scripts are longer than the notes window available when recording audio. The notes section is live and available until I click Record, and then it is grayed out, and I can't scroll down to see the remaining notes.

I can record the audio externally and then import it, but this is a workaround that I would prefer to not do. Any ideas? Using Presenter 360.

3 Replies
Ashley Terwilliger-Pollard

Hi Richard,

I saw the same behavior while testing, so I've shared this with my team to look at as a possible bug.

In the meantime, you could try either of these methods:

  • Undock and resize the notes panel to show all text prior to starting the recording
  • Use another text document (Notepad, Word, etc.) to have the notes open in a separate window that'll still be accessible while recording

I hope one of those options will work for you and I'll keep you posted here with any updates! 

Richard Rahn

Ashley,

Undocking and increasing the size of the window is a workaround, but ideally
it should work as in Presenter 13, where you can scroll down as you are
recording. Thanks for looking into this.

Richard D. Rahn

Leonardo Group Americas LLC

rrahn@leonardogroupamericas.com

Office: 1-303-494-4404 x706

Mobile: 1-303-817-6148

Skype: rdrahn

www.leonardogroupamericas.com

www.linkedin.com/in/richarddrahn

Subscribe to my YouTube Channel

Ren Gomez
Hi Everyone,
 
We just released an update for Studio 360 and included a few important fixes that you'll see in the release notes here!
 
The issue you were running into with the notes scroll bar getting disabled when recording narration has been corrected as well. Just launch the Articulate 360 desktop app on your computer and click the Update button for Studio 360. Details here.
 
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

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