Can't View Engage interactions or Quizmaker quizzes in Presenter
I'm unable to view my Engage interactions or Quizmaker quizzes within my Presenter file. I can create, open, edit, and save them, but they are not visible in the Presenter file at all. When I am working with an interaction from within Presenter and click the Save and Return to Presenter button, the software goes through all the motions of doing so, but the interaction slide does not display in the Presenter file with the other PowerPoint slides. The interaction/quiz is saved on my computer, however.
Is anyone familiar with this issue? What is causing this problem and how can it be corrected?