I added the Articulate.Presenter.lpc Add-in recently and immediately my PowerPoint app would not Close or Quit a file. It simply restarts each time. As soon as I turn the Add-in OFF, the problem resolves.
I'm using Articulate 360 Studio. My PP version is: 2016 MSO (16.0.4849.1000) 32-bit.
Happy to help you get to the bottom of this add-in issue. First, let's see if a simple Studio 360 repair helps.
If those steps don't help fix the problem, please let our Support team know. They'll work with you 1:1 to ensure you're up and running on Presenter 360 in no time.
2 Replies
Hi, Christena. Sorry you're at this obstacle!
Happy to help you get to the bottom of this add-in issue. First, let's see if a simple Studio 360 repair helps.
If those steps don't help fix the problem, please let our Support team know. They'll work with you 1:1 to ensure you're up and running on Presenter 360 in no time.
Let us know how you go after those steps!
Will do! Thank you Katie!
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