cannot insert swf

Hi Philip,

First, I'd recommend removing the extra periods from the file name.  After that, you'll need to use the recommendations in the link below to resolve the issue:

http://www.articulate.com/support/presenter09/kb/?p=76

Most likely, there's an ActionScript conflict that is preventing the file from loading properly.

If you continue to have issues, you can load SWF files as a web object instead to workaround ActionScript conflicts:

https://player.vimeo.com/video/148896304

Hi there

I've been producing a whole bunch of Articulate modules this quarter and encountered a lot of random errors to which I eventually found work around for - but for this one. I am basically no longer (since a week ago) able to insert flash movie to my presentations (whether mp4 or flv). I can click on the "insert flash" button, select my short movie but when I click "open" the slide stays blank. I seem to be able to publish old modules that already have videos in them though.

I have un-installed and re-installed Flash Player. I now have 11,3,300,268  (although the Chrome version is still 11,3,31,225)

I am using Presenter 09

PowerPoint 2007

Also (in case it helps with the troubleshooting), I was able to view my published module from my hard-drive (and their videos) but it now get stuck to where the video should be if played from my hard drive (still works if placed on / and played from server)

Any ideas?

Hi Claire, 

If none of these solutions help resolve the issue, would you mind submitting a case to our support team so they can help get your software playing videos again? Thanks, and sorry for the trouble!