Characters Not Loading

Apr 27, 2017

When I select "Illustrated" or 'Photographic" character, nothing appears. I'm using Windows 10.

1 Reply
Alyssa Gomez

Hey Inez,

Sorry you're getting stuck! I can help. 🙂

Is it possible that you’re working from somewhere other than your local C: drive?  Working from a network drive or a USB drive can cause a few different problems, and you can read more about that here.

If you're already working locally, try this simple repair.

Let me know how it goes--I'll be standing by!

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