Clear videos from screenr in become blurry in Presenter

Hi Julie, 

Sorry about that. How did you insert the Screenr? Using these steps? Any chance you can attach the MP4 or upload to us to test? 

Hi Peter, I could not get the link to work -it just took me to the support request page. I have attached the Mp4 version that looks fine when played independently. To add to the presenter file I have been going through the articulate menu and selecting Insert flash Movie.

Sorry for the wrong link, Julie. I went ahead and fixed that. I'm also not able to replicate the behavior you're describing. When I insert the MP4 via Articulate > Flash Movie, the playback is clear and vivid. What do you have your Player Template > Other > Browser Window Settings set to? 

Would you mind opening a ticket so we can get a better idea of what might be going on? Thanks!

I tried again after your comments. I think I was trying to size it too small. For some reason it is clearer when it fills the screen. It is clear now.

Thanks

Oh, cool! Glad to hear it