Cornerstone on Demand

Hi there Patrick!

Here's some threads on Cornerstone that you may want to check out:

LMS Question - Cornerstone vs SharePoint

Upload to Cornerstone LMS

Publish for Cornerstone OnDemand

You may want to post this question over in our Building Better Courses section as well, just for some additional exposure. Hopefully this will help bring in some feedback and suggestions.

Good luck, Patrick!

Christine

I've been finding a lot of issues when I publish Articulate Storyline courses into Cornerstone. It seems like it's just a lack of functionality for some things, but also they don't have any answers for others.

Here's two issues that I'm dealing with, but still can't find any resolution for...

1. When I publish a course in SCORM 1.2, the popup window when launching a course looks normal. When I publish in SCORM 2004, the resulting course in Cornerstone has a window with a menu on the left hand side with two text links that look like the name of the LMS title and course name. When viewing this on a laptop screen, the text links crowd out the course window section so that you MUST scroll back and forth to see the table of contents or the next button, but not both at the same time. I tested the same module with the free testing site SCORM Cloud (scorm.com) and the window looks fine. This is what I see when I publish to SCORM 2004, and it doesn't matter whether it's 2nd, 3rd or 4th edition. So far Cornerstone has said they've never seen this before nor had a customer have this issue and it's probably an Articulate issue. SCORM 2004 (not SCORM 1.2) is the only way that quiz results can be recorded in Cornerstone, so I have to use that version. I've tried just about every variation in settings for publishing to LMS, and it still occurs to no avail. This is what the window looks like...
2. 
3. The second issue is that now that I use SCORM 2004 to send results into Cornerstone, there's no way to see how a learner answered the question. I've looked through every possible report (including custom reports) and spoke with Cornerstone on multiple occasions, and it looks like there is NO functionality to see how a single person answered the question. No that's not to say there are no results available. If I was looking at "John's" transcript, I can see his completion status for a course, and his total score out of 100%. You can even get a summary of how everyone answered each question, for example - 20 people answered question #1 correctly, while 10 answered it incorrectly. That information is definitely passed into Cornerstone when the course is completed. If I wanted to see how "John" answered question #1 however....I can't. I can't see what answer he gave for each question, only a final score. So that means that you can't use short answer quizzing questions or  survey questions that require you to see an individual's response. This lack of functionality really handicaps using Articulate for any serious quizzing capabilities that need to be recorded. 

I'm hoping that someone has some possible solutions for this? I'm at my wits end, and about to give up on any of this working correctly in Cornerstone (CSOD) on Demand. I don't want to be stuck with a half-solution, but I don't think there's any alternative at this point. I've also attached the zip file from the screenshot above in case anyone wants to test it.

Hi Jason! I believe that this is the same thing that you and Rob are discussing here as well.

Hello been struggling with this for a while: Uploaded a course with pre- and post test into CSOD but the reports don't track anything. The course seems to be working fine and it also passes all tracking parameters correctly.

When I talked to CSOD they said that the Course Assessment Results report would work if I published to SCORM 2004. However, when I published to SCORM 2004 my completion reporting got worse in CSOD and I was not able get the quiz information either. I really hope we can figure this out. Sounds like it's the same regardless if you use an Articulate product or another rapid development tool.

"The second issue is that now that I use SCORM 2004 to send results into Cornerstone, there's no way to see how a learner answered the question. I've looked through every possible report (including custom reports) and spoke with Cornerstone on multiple occasions, and it looks like there is NO functionality to see how a single person answered the question. No that's not to say there are no results available. If I was looking at "John's" transcript, I can see his completion status for a course, and his total score out of 100%. You can even get a summary of how everyone answered each question, for example - 20 people answered question #1 correctly, while 10 answered it incorrectly. That information is definitely passed into Cornerstone when the course is completed. If I wanted to see how "John" answered question #1 however....I can't. I can't see what answer he gave for each question, only a final score. So that means that you can't use short answer quizzing questions or survey questions that require you to see an individual's response. This lack of functionality really handicaps using Articulate for any serious quizzing capabilities that need to be recorded."

This is my issue exactly, does anyone know a solution for this?

Natalie, I might reach out to you separately to try to figure out your settings to see if I can mirror them in anyway in my non-Articulate courses to get even the minimal reporting you are getting to work. I wasn't successful upon my initial attempts, but it sounds like you got further than I did.

Sure, Angie!

Have you been able to find a resolution to this?

My current plan is to break things into two parts: an Articulate Storyline presentation, followed by an LMS-based test, both embedded in the same curriculum, but if SCORM reporting has improved, I would prefer to keep things together.

Hi Will,

I'm not certain if Natalie is still subscribed, but you may want to message her directly using the "contact me" button on her profile to see if she's able to share additional information with you. 

Hello Will and Ashley--

There is currently still no resolution to this. I would suggest you reach out to a Cornerstone vendor, and ask this question directly. A specific company can have their Cornerstone LMS configured in several ways to best fit their needs. I am not sure whether or not our Cornerstone is not configured to read SCORM 2004 data or if it just doesn't read it at all. I am thinking the latter. We have had to pull ALL of our quizzes from our e-Learning material and use Cornerstone's test engine to quiz our learners. Their test engine does show how people scored for a test, and the answers they selected.

Thanks Natalie for sharing that update here - and I'm sorry to hear you weren't able to use the quizzes you built in your courses. Hopefully the same is not true for you Will and you're able to work with your Cornerstone vendor to figure it out! 

Does this issue appear to be specific to content that is developed with Story Line? Is it possible to get this level of detail reporting via SCORM 2004 (e.g. what answers were selected by each learner) using other development tools?

This is not specific to Articulate.  CSOD doesn't store the data.  I have been directed by Global Product Support to their Testing Engine.

Thanks Stephen for weighing in here and although this thread is a bit older, I'm sure the response will help others who come across this thread. If you want to be sure that Mike sees it, you may also want to look at messaging him using the "contact me" button on his profile.