I have the same issue, the characters are ok in each slide, but after I publish the course the same characters appears corrupted or the accents on top of each letter are not displayed or they are in wrong position.
The font that I am using is Articulate, result is ok inside storyline bad after publishing.
I have tested arial unicode MS bad on slide and after publishing.
It looks like we see a similar output on our end where Thai characters appear corrupted and displayed incorrectly. I'm adding your comments to our current bug report to update you when we release a bug fix for corrupted Thai characters.
A few customers have shared a workaround is to disable Modern Fonts. Please let us know if this helps in your case as well!
I have the same issue, the characters are fine in each slide, but after I publish the course the same characters appears corrupted or the accents on top of each letter are not displayed or they are in wrong position.
You can disable it by going to the Design tab, clicking the Fonts drop-down menu, and checking or unchecking Use Modern Text at the bottom of the list.
6 Replies
Greetings, Ignacio!
I haven't seen similar reports as of yet, but let's take a closer look.
Any insight you can provide there would be greatly appreciated!
Hi Katie,
I have the same issue, the characters are ok in each slide, but after I publish the course the same characters appears corrupted or the accents on top of each letter are not displayed or they are in wrong position.
The font that I am using is Articulate, result is ok inside storyline bad after publishing.
I have tested arial unicode MS bad on slide and after publishing.
Massimo
Hi massimo!
It looks like we see a similar output on our end where Thai characters appear corrupted and displayed incorrectly. I'm adding your comments to our current bug report to update you when we release a bug fix for corrupted Thai characters.
A few customers have shared a workaround is to disable Modern Fonts. Please let us know if this helps in your case as well!
I have the same issue, the characters are fine in each slide, but after I publish the course the same characters appears corrupted or the accents on top of each letter are not displayed or they are in wrong position.
please share workaround.
Hi, Guangfei, and welcome to E-Learning Heroes! ✨
I am sorry to hear you are experiencing this issue!
Have you tried enabling or disabling Modern Text?
You can disable it by going to the Design tab, clicking the Fonts drop-down menu, and checking or unchecking Use Modern Text at the bottom of the list.
Let me know if this works!
Hi Guangfei,
after unchecking Use modern text, please use Cordia new as font and this should fix your issue.
I use it in all my thai courses and the QA approved
Have a nice day
Massimiliano