Course Changes When Published

Mar 25, 2013

I am having an issue where certain slides in PPT are changing when published. The slide font will change (decrease in size). The starting font will be 18 and then it will shrink to around 12 when published. It is also changes some locations of photos. I am not sure if this is a normal issue but it can be frustrating because you have to tweak the material multiple times to get it work properly.

Published Course:

Slide Font Changes: Published

Orginal:

 

Any advice and guidance will be awesome! Please help me fix this issue!

9 Replies
Peter Anderson

Hi Brandon!

The first thing you may want to check, is that your DPI is set to 96

If that checks out, a quick repair of the software can often clear up unexpected behavior. 

But if you're still experiencing the issue, we'd be happy to take a closer look at it. First, create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload.

Thanks!

Peter Anderson

Hi Brandon, 

If there's something funky going on with your current install, then I'd suspect a repair install would be able to clean up any of the strange behavior you're experiencing. But if you're working behind some strict company firewalls or other security of that nature, then your environment could certainly be causing unusual behavior as well. 

Our support team will be happy to help get things running smoothly again. 

Thanks, Brandon!

Peter Anderson

Hi Brandon!

It looks like Jonathan responded with the below suggestions, and is awaiting your response to his question about the images:

"It looks like the text formatting in the Slide Master got corrupted that's why it's being rendered as "bold" in the published output even though it's not in "bold" formatting. 

Normally what I would do is go to the Slide Master select the appropriate text box affected and toggle the "bold" formatting. 

Here's a screencast I created to demonstrate how to do this: 
http://www.articulate.com/support/contact/screencast.php?screencastid=9bdc9a1d17764ab99fa3cb0ed97d8e12 

For the pictures, please tell me what slides this is happening and what exactly happens to the images."

If you didn't receive his email, you may want to check you spam or junk folder. 

Let us know if it helps. 

Thanks, Brandon!

Brandon  Gabany

Peter and Jonathan,

I just fixed the iss ue the changing of the size. The master slide had issues with the Bold and Text size corruption. I updated the bold and size for all of the masters and published the materials. This time everything worked properly and is functioning again. I will update my other slides to correct the issues that they are having also. Thanks for the screencast with the answer. Keep up the great work!

Brandon