Course not completing in LMS

Feb 11, 2016

Courses have been created in Presenter and loaded into our LMS.  As associates are completing the course and clicking the "X" to exit, it isn't marking the course complete.  It is remaining on their transcript as In Progress. 

I have checked the reporting and tracking and it is set to complete after the proper amount of slides, so I stumped.  Any suggestions?

1 Reply
Christie Pollick

Hi, Carmela! Thanks so much for reaching out with your question, and sorry to hear of your troubles! Could you please let me know if you are finding the same behavior when you test your published output on the SCORM Cloud, as well?

The SCORM Cloud is the industry standard for LMS testing, and this article sheds a lot of light on How to Troubleshoot Your LMS with SCORM Cloud

You may also want to share the name of the LMS you use, as others in the community may have encountered similar difficulty and could weigh in with their experience and advice. 

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