Course not completing or tracking time in LMS
We recently created a course in Presenter and published to SCORM for our LMS (Cornerstone OnDemand). The course is tracking time in the course and completion for some, not all users. I am working with the LMS vendor to see if there is an issue with the system. But wanted to check to see if anyone else had experienced this and what I should check for.
The course automatically advances for the user so there is no opportunity to for the user to skip any pages and completion was set to "all slides". My first thought is that people were closing it on the 2nd to last page but for some users who did take the course they show 00 time in the course and an incomplete status. If they went all the way to the second to last page they should have spent a good 30 minutes in the course.