I'm really struggling. I have a course that, when it is in the LMS, does not want to move forward after slide #17 (the final "key questions" slide). It just spins and doesn't go anywhere. However, I just tested it in SCORM Cloud and it appears to be working fine. What do I do when it's working fine in SCORM Cloud but not in my LMS?
I'm attaching the native files in case anyone can take a look. I just don't know what I'm doing wrong. TIA.
I'm really sorry you're running into that spinning wheel – happy to lend a hand here!
Since your course works as expected in SCORM Cloud, we recommend to check in with your LMS provider for assistance. It might also be helpful to enable LMS Debug Mode to see the communication flowing back and forth between your Presenter course and your LMS.
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Hi, Sheri!
I'm really sorry you're running into that spinning wheel – happy to lend a hand here!
Since your course works as expected in SCORM Cloud, we recommend to check in with your LMS provider for assistance. It might also be helpful to enable LMS Debug Mode to see the communication flowing back and forth between your Presenter course and your LMS.
Please keep us posted on what they advise.
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