course not progressing in SumTotal 7.6

May 09, 2011

Hi,

I just published my first Articulate course The course doesn't have a quiz but does have several Engage interactions.  I uploaded the files to SumTotal 7.6 but when I launch the course it doesn't progress past the preloader. 

Since I've been using Presenter for less than a week, I am not sure where to even start.  I'd appreciate any suggestions.

Thank you.

7 Replies
Brian Batt

Hi Nancy,

If you are experiencing issues with content in your LMS, please refer to the following Word of Mouth blog entry, which outlines common issues pertaining to viewing and tracking content in an LMS: 

http://www.articulate.com/blog/9-ways-to-troubleshoot-articulate-lms-issues/ 

If you continue to have problems in Studio '09, be sure to package the files properly for your LMS by using the method in the link below: 

http://www.articulate.com/blog/publish-to-lms-with-studio-09/

Dwayne Schamp

This happened here last week. It looked like some of the files were not getting into the zip folder before the upload. I re-zipped the files (opened the published folder location using "open folder", select all, then zip) using winzip and then uploaded. All was fixed after that. Make sure to remove the non-working learning activity in the LMS to avoid confusion as well before you upload the new course.

This discussion is closed. You can start a new discussion or contact Articulate Support.