Disappearing Video on slide withe animations

Sep 03, 2012

Hi,

I can insert a Flash video (encoded by Articulate Encoder) into my presentation on a slide with no animations.  Once I put it into the slides with animations, it disappears when I preview or publish.  Please advise.  Are there conflicting animations with video?

2 Replies
Peter Anderson

Hi Rhonda,

Do you think you'd be able to send us your project files so we can take a closer look into this? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

 

Upload the resulting zip file from your computer to our server using this upload form: 

 

Articulate Support - Upload Your Files for Review 

 

Thanks!

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