Distorted text & images

Mar 09, 2011

George Blomgren
By George Blomgren

In the Powerpoint template we use for our Articulate webinars, we have our corporate logo. It’s a Powerpoint vector object and should look perfect at any size. When we publish it as from Articulate, though, something weird happens. It looks great on the first slide, and is distorted thereafter. (It is the exact same graphic on the master slides.) Any ideas why?

Additionally, text on the published slides randomly displays as bold or not, although it is not bold in the Powerpoint file. (We use Calibri TTF, if that matters.) In a sample page I’m playing with right now, I have two blocks of text with the exact same settings, and one clearly looks bold while the other doesn’t. Is this a known issue?

TIA!

2 Replies
Brian Batt
13 years ago03/09/11 at 9:25 am (UTC)

Hi George,

These random issues are typically caused by a corrupt installation of Office or a corrupt PowerPoint file.  Please use the following method to repair your Microsoft Office installation:

Office 2010 / 2007:

   http://support.microsoft.com/kb/924611

Office 2003 / 2002 (XP):

   http://support.microsoft.com/kb/821593

Office 2000:

   http://support.microsoft.com/kb/264625

Then restart your computer, and verify that the Articulate add-ins are properly enabled in PowerPoint.  Here's how:

   http://www.articulate.com/support/presenter09/kb/?p=1060

============

If you continue to have issues, try repairing your PowerPoint file by using the method in the link below:

http://www.articulate.com/support/presenter09/kb/?p=503

If you still have issues, please submit a support case by using the link below:

http://www.articulate.com/support/contact/

This discussion is closed. You can start a new discussion or contact Articulate Support.