Can you provide a little more information about the trouble you're experiencing? What happens when you try to run the software?
Please also note that you'll need to have the 32-bit of Office installed for the software to function properly.
Here's more info on that:
Microsoft released a 32-bit and a 64-bit version of Office 2010. Microsoft recommends installing the 32-bit version, and Articulate Presenter '09 will only work with the 32-bit version. Presenter '09 also will not work with the Click To Run version of PowerPoint 2010. For more information, please review the following article:
It looks like it was operator error. I inadvertently used an older installer that had a bunch of errors during installation. I found the most recent update, re-installed, and everything seems to be working.
Thanks for the response though, I didn't know that it only worked in the 32-bit version of Office. That's what I have, but others on my team might not.
5 Replies
Hi Terri,
Articulate Studio '09 is supported in both 32 bit and 64 bit versions of Windows 7. For more information, please see the links below:
Presenter '09:
http://www.articulate.com/support/presenter09/kb/?p=1763
Quizmaker '09:
http://www.articulate.com/support/quizmaker09/kb/?p=531
Engage '09:
http://www.articulate.com/support/engage09/kb/?p=474
Video Encoder '09:
http://www.articulate.com/support/video-encoder09/kb/?p=129
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However, Presenter 5, Quizmaker 2 and Engage 1 are not supported in Windows 7.
As always, you guys are quick with your answers! Much appreciated. Thanks!
Brian,
The links in your post no longer work. I just installed Windows 7, so need to know how to get Articulate software to work.
Hi Gary!
Can you provide a little more information about the trouble you're experiencing? What happens when you try to run the software?
Please also note that you'll need to have the 32-bit of Office installed for the software to function properly.
Here's more info on that:
Microsoft released a 32-bit and a 64-bit version of Office 2010. Microsoft recommends installing the 32-bit version, and Articulate Presenter '09 will only work with the 32-bit version. Presenter '09 also will not work with the Click To Run version of PowerPoint 2010. For more information, please review the following article:
http://www.articulate.com/support/presenter09/kb/?p=2552
Christine,
It looks like it was operator error. I inadvertently used an older installer that had a bunch of errors during installation. I found the most recent update, re-installed, and everything seems to be working.
Thanks for the response though, I didn't know that it only worked in the 32-bit version of Office. That's what I have, but others on my team might not.
Gary
This discussion is closed. You can start a new discussion or contact Articulate Support.