5 Replies
Brian Batt

Hi Terri,

Articulate Studio '09 is supported in both 32 bit and 64 bit versions of Windows 7. For more information, please see the links below: 

Presenter '09: 

http://www.articulate.com/support/presenter09/kb/?p=1763 

Quizmaker '09: 

http://www.articulate.com/support/quizmaker09/kb/?p=531 

Engage '09: 

http://www.articulate.com/support/engage09/kb/?p=474 

Video Encoder '09: 

http://www.articulate.com/support/video-encoder09/kb/?p=129 

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However, Presenter 5, Quizmaker 2 and Engage 1 are not supported in Windows 7.

Christine Hendrickson

Hi Gary!

Can you provide a little more information about the trouble you're experiencing? What happens when you try to run the software?

Please also note that you'll need to have the 32-bit of Office installed for the software to function properly.

Here's more info on that:

Microsoft released a 32-bit and a 64-bit version of Office 2010. Microsoft recommends installing the 32-bit version, and Articulate Presenter '09 will only work with the 32-bit version. Presenter '09 also will not work with the Click To Run version of PowerPoint 2010. For more information, please review the following article:

http://www.articulate.com/support/presenter09/kb/?p=2552

Gary Hegenbart

Christine,

It looks like it was operator error. I inadvertently used an older installer that had a bunch of errors during installation. I found the most recent update, re-installed, and everything seems to be working. 

Thanks for the response though, I didn't know that it only worked in the 32-bit version of Office. That's what I have, but others on my team might not.

Gary