Download for Offline View and Manual Upload to Articulate Online

I've followed the steps detailed in the following link to publish presenter13 files to Articulate Online, but I can't seem to be able to download from Articulate Online for offline view from iPAD.

http://community.articulate.com/tutorials/products/manually-uploading-your-content-to-articulate-online.aspx

I've also downloaded the latest update of Studio13 and install it, republishing the files, but still unsuccessful. I've also tried publishing into LMS format, manually changing the file extension to .art6. but Articulate Online gives the following error.

Page not available

The page you are trying to access is not available. Please try again later.

If you continue getting this message while trying to view this page, please contact customer support for assistance.

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