Embedded Sound File Doesn't Play When Previewing Slide - Articulate Studio 13

I have embedded a sound file and if I open the Sound Editor I hear the recording. But when I preview or publish the slide, I get no sound.  I'm wondering whether I must indicate that the sound is to play as soon as the slide is displayed.  If that is correct, can someone direct me to the place where I can specify that? Otherwise, any idea why the sound is not playing and how to fix it?

7 Replies
Leslie McKerchie

Oh no, Jeney!

I cannot see the image or the file that you shared here as it looks like you are replying via e-mail.

Your email signature did come through. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

So, be sure to click 'View' in your e-mail vs 'Reply' to jump directly into the forums and you can attach your file via the 'Add Attachment' option in the bottom left of the reply window.