I have two Ariculate presentations I am creating. Both have a few PowerPoint slides with emedded videos. I am using the Articulate tab to embed the videos and all looks fine during the preview. After being published, the videos still work correctly in the player.html file. When I have them published on my company's server, the videos do not play. The video files meet the file name specifications and they are present in the published swf folder. I have tried everything I can to fix the problem, but no matter what I do, the videos just won't play. Any advice?
It's possible your company's server doesn't support that type of video. I would check to make sure that's not the problem, and also ensure that you're running the most current version of Flash: http://www.adobe.com/software/flash/about/
3 Replies
Hey Melissa,
It's possible your company's server doesn't support that type of video. I would check to make sure that's not the problem, and also ensure that you're running the most current version of Flash: http://www.adobe.com/software/flash/about/
Hi Melissa,
As Peter mentioned, it's probably a server setting that is causing the issue. If you're using FLV files, see the link below:
http://www.articulate.com/support/presenter09/kb/?p=314
If you're using MP4 files, see the link below:
http://www.articulate.com/support/presenter09/kb/?p=3204
That solved it! Thanks.
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