While checking our Studio '13-based content, published for the LMS, that was uploaded to Canvas, none of the YouTube videos that I embedded as web objects on slides are displaying. (See the attachment.)
The problem is present in SCORM Cloud too and when viewing in the latest versions of Firefox and Chrome.
The videos display fine when viewing the published content on my local machine. But once uploaded to an LMS, they don't for some reason.
Specs Articulate Studio '13 PowerPoint 2016 Packaged as SCORM 2004, 3rd Edition Windows 10 Enterprise
As I was removing the videos, I thought about that, but all the documentation on embedding the videos says to use http. I have time to do a quick test, so we'll see what happens.
Hi Tim, thanks for letting us know switching to https didn't do the trick. Could we have a look at your project file? First, you'll want to create an Articulate Package. Then, you can attach the package to this thread, or send it privately to our Support team here!
6 Replies
Hey Tim!
Do the Youtube videos you're embedding start with http? If so, try changing them to https and see if that does the trick.
Keep me posted!
As I was removing the videos, I thought about that, but all the documentation on embedding the videos says to use http. I have time to do a quick test, so we'll see what happens.
Using https didn't work in either Canvas or SCORM Cloud.
Hi Tim, thanks for letting us know switching to https didn't do the trick. Could we have a look at your project file? First, you'll want to create an Articulate Package. Then, you can attach the package to this thread, or send it privately to our Support team here!
I submitted a support case and sent along the project file. Thanks.
Thanks, Tim. I see your case and the updated file you included there. Our Support Engineers will give it a test and reach out as soon as possible!
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