I have created an interaction (Media Panel) using Engage 13.
And then published it to Presenter 13 as a SLIDE.
Got the message that it is published successfully.
And in the Presented, I can see the slide.
However, I can not Preview the interaction, Publish the interaction. These buttons became unresponsive (nothing is happening when I click on these buttons).
Also, [Edit in Engage] and [Edit Properties] buttons on the slide itself - these are also not responsive.
I have followed the tutorial "http://community.articulate.com/tutorials/products/publishing-an-interaction-to-articulate-presenter.aspx"
I have attached the *.ppt file (that is showing the Engage interaction as a slide)
I am using office 2007. And upgraded it to 2010. Still the same issue. The ribbon is unresponsive when it comes to Publish, Preview, Player buttons.
I tried to create Articulate Package. Same issue! It is not doing anything. So, I manually zipped the files (ppta and pptx and intr) and initiated a support call. See the zip file
Didn't have any other issues with the power point.
Thanks for the update. I can see where you have opened a support case (00397564) and Karla is already reviewing your files. At this point, I would advise that you work with the support team to resolve your issue.
5 Replies
Hi Siva and welcome to E-Learning Heroes!
It sounds as if you may need to conduct a repair of your software if your ribbon has become unresponsive.
I am not able to attempt to replicate any behavior with the file that you sent as I would need the entire Articulate Package to test on my end.
Leslie - Thanks for your response.
I am using office 2007. And upgraded it to 2010. Still the same issue. The ribbon is unresponsive when it comes to Publish, Preview, Player buttons.
I tried to create Articulate Package. Same issue! It is not doing anything. So, I manually zipped the files (ppta and pptx and intr) and initiated a support call. See the zip file
Didn't have any other issues with the power point.
Hi Siva!
Thanks for the update. I can see where you have opened a support case (00397564) and Karla is already reviewing your files. At this point, I would advise that you work with the support team to resolve your issue.
Leslie: This issue is now resolved.
The root cause is -- "Articulate Ribbon is unresponsive"
http://www.articulate.com/support/kb_article.php?product=ap13&id=481dx53dgh9d provided the fix for this issue
thanks
Thank you for sharing your update and solution Siva
This discussion is closed. You can start a new discussion or contact Articulate Support.