erratic audio
Jul 11, 2013
I apologize in advance for the vagueness of this problem, but that is what is making it especially frustrating.
Simply put - some of my narration/audio from existing PPt presentations publishes perfectly in Presenter and some doesn't. This is happening even with different slides within the same presentation. I have also tried eliminating the original narration and rerecording in Articulate, but again, the same thing seems to happen -- sometimes it works fine and others not at all.
I have tried to isolate what might be different , inconsistent, etc. but I am just having no luck.
(Since I have started using the trial, PowerPoint is also regularly crashing; I can live with that, as long as I can turn out a consistent elearning product, but maybe it is related to the audio issue. I have removed and reinstalled Studio and Flash Player to try and solve this problem, but it is still happening.))
3 Replies
Hi Jim! Are you publishing the content? Check out this article about the audio showing in audio editor. If this doesn't help you, please submit your file so that we can have a look.
Thanks, Leslie.
I did submit a case to support and I think they solved my problem; apparently, many of my audio files were not in a compatible format, even though I thought they were. I guess the presentation was old enough that I just forgot how I put it together.
Again, thanks for the response.
Glad to hear that Jim! Thanks for sharing Have a great weekend!
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