Error Code 5
Apr 20, 2012
I am re-publishing a module I have been working with the last couple of days and I am now getting an Error Code 5 message. PPT shuts down and when I re-open I have to re-enable Articulate. This has happened twice now, and last time I restarted my machine before attempting to publish again.
Anyone know what is causing this? Thanks!
3 Replies
Hi Ian,
Have a look at this troubleshooter and see if it resolves the issue. If not, please feel free to submit a case to our support team and they'll be happy to help get this worked out. Thanks!
Thank you Peter. I actually got this to publish. I had changed the published title a couple times and each time Articulate created an export folder with the new name. I had deleted the older ones and after that is when I got the error code 5.
I created a new export folder entirely and it published just fine. Not sure if deleting the older version folders caused the issue, but it is working now.
Great! Glad to hear it, Ian, and thanks for updating us.
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