I've been using Studio for some time, but when I tried to open it today, I received a message that reads "Flash Player 10 or higher for Internet Explorer is required to run Articulate Presenter '13. Would you like to go to a web page to download it now?"
I have IE11 on my computer but use it rarely, preferring other browsers. I also already have Flash Player 24 installed.
I can't get past this message. Has anyone experienced this as well, and if so, how did you rectify the situation? Thank you. Kavin
Sorry you're seeing this. This sounds like an issue related to an update to Flash Player which we added support for in a recent update to Studio '13. Please make sure you're running the latest update for Studio '13, update 8, which you can download and install over here. Let me know how it goes! :)
3 Replies
Hi Kavin!
Sorry you're seeing this. This sounds like an issue related to an update to Flash Player which we added support for in a recent update to Studio '13. Please make sure you're running the latest update for Studio '13, update 8, which you can download and install over here. Let me know how it goes! :)
Thanks Ali for your reply. I have tried installing the latest update for Articulate Studio and it works well now.
Glad to hear it Kavin - thanks for popping back in with an update.
Welcome to E-Learning Heroes by the way :)
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