Error message in Presenter - something to do with versions....

May 13, 2014


I know this will be an easy fix, but am having a dense moment. I am using Presenter 09 (stil) and am on Powerpoint 2010 - I've downloaded an old template from the Downloads section, and created my short course, but when I try to do anything in the Articulate tab I receive the attached error message.

What do I need to do?


1 Reply
Leslie McKerchie

Hi Sarah!

Have you tried to re-use the slides in a new presentation? I'm not sure what would cause this issue unless there is some corruption in your file.

  1. Open a blank presentation in PowerPoint.
  2. Save the presentation.
  3. Click the Home tab.
  4. Click the drop-down arrow beside New Slide and select Reuse Slides.
  5. Click the Browse button and select Browse File.
  6. Locate your original PowerPoint file and click the Open button.
  7. At the bottom of the Reuse Slides panel, select the Keep source formatting check box.
  8. Right click the first slide in the Reuse Slides panel and select Insert All Slides.
  9. Save the new presentation and republish.

Note:  Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation.  You may need to export the narration from your original presentation.  Then import it into the new presentation.

I also wanted to mention that when creating, editing, and publishing Articulate Presenter '09 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

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