error message - The document can't be loaded because it was created in a newer version of Articulate Studio Pro

I am using Articulate Studio Pro '09.  I created a Quiz Maker Quiz and attempted to attach it to a PowerPoint in Presenter.  I received an error message saying that the file could not be read because it was created in a newer version of Articulate Studio Pro.  It wasn't, however, created in a different version.  It was created on the same device with the same program as the PowerPoint I have Presenter on.  After this happened a few times Articulate then became disabled completely.  Others who are trying to open this file in their Presenter are also having issues opening and using the Quiz Maker File that I created.  Are there any known issues of this type that someone could provide me some insight on?

1 Reply
Leslie McKerchie

Hi Jennifer! If you are only having difficulty with one project, I would advise to follow these steps:

  1. Open a new, blank presentation in PowerPoint.
  2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.