Error message when opening PowerPoint - Articulate Studio '13

Really sorry you're still running into this error message after going through the troubleshooting steps outlined here, Debra! Appreciate you starting off with those steps.

Our Support Engineers are having a closer look and will reach out to you with some next steps in your case soon. I'm really curious to understand what's causing this peculiar error and will follow along in your case – expect updates here as well!

Hi, Debra – and those who may be following along!

Circling back here to note that it seems that PowerPoint was configured to show interface errors, which resulted in this custom UI runtime notice. Glad to hear that the fix outlined here helped with this issue 🌟

We'll be here if you need anything else!

Yes, the fix did the trick. I have no idea why that may have changed except that our IS dept. must have pushed out some update that had that configuration.

Thanks for the help

Debra
Debra A. Pearlman
Digital Content Coordinator
School Programs at Kennedy Krieger Institute
3825 Green Spring Avenue
Baltimore, MD 21211
[email

Thanks for the update, Debra! 

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