Error when trying to 'record narration' in Articulate

Hi Peter,

Yikes! Not something you want to see on a Friday. Unfortunately, it's usually caused by one of two issues. Either the version of Office you're using isn't supported, or Office needs to be reinstalled (not Windows, just Office). Take a look at this support article for more information. 

Hopefully the process will be quick for you and you'll be up and running again.

Let me know how it goes!

Thanks

Thanks Christine....

I am using the 32-bit version on Microsoft Office - so Office needs to be re-installed... will do

Yes, not the thing for Friday - computer might be tossed down the chimney...along with my client - waiting for course upload -

this was just completely out of the blue - don't get it.... no longer like anything electronic (until Monday

Follow up to this issue - a re-install of Articulate was all that was needed to fix the issue.

Thanks for your help Christine...

Hi Peter,

Thanks for the update! I'm very happy to hear it's working for you now. You can get back to loving electronics just in time for the holidays

Hope you have a great day!