Errors importing to SABA

Jun 02, 2014

Help! I am having trouble importing a new version of a course developed in Presenter 9 into SABA. Here is the error message:

(43269) Invalid content. (*)ERROR: Failed to extract the manifest file from content package.

Could anyone out there help me figure out what the trouble might be?


6 Replies
Christine Hendrickson

Hi Christin,

Welcome to E-Learning Heroes!

I apologize for the delay in response. It may be because not everyone has access to SABA, or there's not quite enough information on the issue. 

I have seen this come up a couple of times on the forums with other community members that use that LMS, but it looks like it may be specific to the version. Do you know what version of SABA you're using? 

Also, what version of Studio are you using to publish your project, '09 or '13?

The first thing I would do is make sure you're packaging your project correctly for LMS and make sure you're using the built in zip tool in Presenter and see if that helps:

Publish to LMS with Studio ’09

Publishing a Presentation for LMS in Articulate Presenter

Let us know how it goes!



chris liao

I am having the same issue with Storyline 2 and SABA. I have created the English version of my course and worked successfully.

I am now creating the translated version, but when I upload, I receive the error "(43269) Invalid content. (*)ERROR: Failed to extract the manifest file from content package. Possible cause: The markup in XML document (manifest file) preceding the root element is not well-formed."

Any help would be appreciated

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