Errors when opening player.html from zip file

May 26, 2011

Whenever I publish a presentation and save to zip and try to open player.html from the zip, I get these errors which shows up in the bottom left corner of the IE8 browser window as "Done" with a document and yellow exclamation point on it (see below for the error text I get when I double-click on that yellow ! icon).  I get the same results if I upload it to the LMS and launch from there.

It was publishing fine yesterday, but I can't seem to figure out what settings I could have changed that caused these errors.  So I've created a blank slide PPT with no audio, no quiz, just a plain slide.  I then published that using SCORM 1.2 settings, Completed/Incomplete, and still get the same errors.  Please Help!!

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET CLR 1.1.4322; MS-RTC LM 8)
Timestamp: Thu, 26 May 2011 22:45:03 UTC


Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: file:///C:/Users/pmari/AppData/Local/Temp/wz145a/lms/lms.js


Message: Invalid character
Line: 1
Char: 1
Code: 0
URI: file:///C:/Users/pmari/AppData/Local/Temp/wz145a/player/flashcommand.js


Message: Object expected
Line: 316
Char: 2
Code: 0
URI: file:///C:/Users/pmari/AppData/Local/Temp/wz145a/player.html


Message: Object expected
Line: 354
Char: 2
Code: 0
URI: file:///C:/Users/pmari/AppData/Local/Temp/wz145a/player.html

6 Replies
JR Mari

Thanks Sayuj, unzipping did allow me to open Player.html.

Now my next problem...

I upload the content to Saba and I get this error when I preview the content and nothing shows up but a blank screen:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET CLR 1.1.4322; MS-RTC LM 8)
Timestamp: Fri, 27 May 2011 05:38:00 UTC


Message: Object doesn't support this property or method
Line: 1574
Char: 2
Code: 0
URI: https://cm.variantraining.com/production/cninv000000000033540/lms/SCORMFunctions.js

Brian Batt

Hi JR,

If you are experiencing issues with content in your LMS, please refer to the following Word of Mouth blog entry, which outlines common issues pertaining to viewing and tracking content in an LMS: 

http://www.articulate.com/blog/9-ways-to-troubleshoot-articulate-lms-issues/ 

If you continue to have problems in Studio '09, be sure to package the files properly for your LMS by using the method in the link below: 

http://www.articulate.com/blog/publish-to-lms-with-studio-09/

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