Ok I saw that before but doesn't offer any solution. Can I use the SDK fla to have the "exit now" button redirect to a web page? That should work in Firfox and IE.
Maybe happy but not helpful. I purchased the SDK Kit and that did not include the Mod_exit file. So I'm still in need to fix this issue for my client plus now my company is out $200.
We do not provide all assets with the SDK, only those noted in the documentation. What specifically ate you looking to do? You can exit a presentation by clicking the X button in your browser window so I would suggest not using the Exit tool. The only way I can think of to do a redirect to a URL is to include a quiz with a finish button that redirects to a URL. You can remove most elements of. A quiz that make it appear to be a quiz so perhaps that's an alternative solution.
I have asked our sales team to follow up with you regarding your SDK purchase.
Great idea, it will work with a Yes and No question without a results page. The Yes response goes to the URL and the No response closes the tab. However, now my attachments tab is in the right-hand corner with the Exit (QUIZ) tab to left. How do I switch them? Thanks Bill
I am having the same problem with one object. You can open the exit dialogue but when you click "exit now" nothing happens. This is true in Chrome, IE and Firefox. Other objects do not have this issue.
The "older thread" referred to in Peter's answers appear to be dead links. Need help!
Sorry about the links. We're working on it and hope to have them up shortly. In the mean time, can you send us the files for the project you're having trouble with? Our support team will be happy to assist. Thanks!
Peter, That send us the file thing didn't work out for me last time I tried it with a more unique problem. Despite zipping the file it was too large and your mail server bounced it. I tried to send screen shots and a stripped down ppt, but I never heard back from anybody. Please let me know when I can get the working link with the solution to the non-working "Exit Now" button, I'm sure it's a simple fix. Thanks.
11 Replies
Hi Bill,
Justin offers a good explanation for what you might be experiencing in this older thread.
Ok I saw that before but doesn't offer any solution. Can I use the SDK fla to have the "exit now" button redirect to a web page? That should work in Firfox and IE.
Feel free to submit a case to our support team and they'll be happy to help out. Thanks!
Maybe happy but not helpful. I purchased the SDK Kit and that did not include the Mod_exit file. So I'm still in need to fix this issue for my client plus now my company is out $200.
Hi Bill.
We do not provide all assets with the SDK, only those noted in the documentation. What specifically ate you looking to do? You can exit a presentation by clicking the X button in your browser window so I would suggest not using the Exit tool. The only way I can think of to do a redirect to a URL is to include a quiz with a finish button that redirects to a URL. You can remove most elements of. A quiz that make it appear to be a quiz so perhaps that's an alternative solution.
I have asked our sales team to follow up with you regarding your SDK purchase.
Great idea, it will work with a Yes and No question without a results page. The Yes response goes to the URL and the No response closes the tab. However, now my attachments tab is in the right-hand corner with the Exit (QUIZ) tab to left. How do I switch them? Thanks Bill
Hi Bill,
You can switch their order using the method described in this older thread, but you would have to make those changes after each time you publish.
I am having the same problem with one object. You can open the exit dialogue but when you click "exit now" nothing happens. This is true in Chrome, IE and Firefox. Other objects do not have this issue.
The "older thread" referred to in Peter's answers appear to be dead links. Need help!
Hi Curtis,
Sorry about the links. We're working on it and hope to have them up shortly. In the mean time, can you send us the files for the project you're having trouble with? Our support team will be happy to assist. Thanks!
Peter, That send us the file thing didn't work out for me last time I tried it with a more unique problem. Despite zipping the file it was too large and your mail server bounced it. I tried to send screen shots and a stripped down ppt, but I never heard back from anybody. Please let me know when I can get the working link with the solution to the non-working "Exit Now" button, I'm sure it's a simple fix. Thanks.
Hi Curtis.
I would take a look at this article and see if it helps.
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