I have text that contains an extra space once it's published and it doesn't look right. When I combine two words in PPT and publish, then it appears as if it only has one space. For example, "thedocument" in PPT would appear as "the document" in Articulate once it's published. Has anyone run across this?
If you notice that the spacing between words is inaccurate after publishing a Presenter '09 presentation, please see the following article which outlines the issue and a possible solution for you:
Thanks for the information. How does this upgrade affect training modules that are currently published. Do I need to republish them under the updgrade and will the text automatically align or is there more I need to do?
It won't affect already published modules, and the update itself may not resolve the spacing issue you're experiencing. You may also need to use the workaround listed in the troubleshooter if the update doesn't resolve it. Your best bet would be to ensure you're running the most recent version of the software, make any edits necessary to get your course looking the way you want it to, and then republish with the new changes.
I went to the link and put my name and email in and the attached screen popped up. I choose the uploading file in .Exe. I then had 3 choices to remove, repair and reinstall Presenter '09 ( I don't fully remember the names) and I chose the middle one, which I believe just replaced older versions of my current one. Presenter '09 Update 8 was the version that was downloaded. In your article, it mentions that Presenter'09 Update 5 was the version to fix the spacing issues.
Some questions:
I'm assuming that fix is also in Update version 8; is that correct?
Did I make the right choice for the download to replace older versions of Presenter?
I will republish a version with texting issues and see if this new fix has worked; is that the next step?
Sounds like you should be all set. One thing I'd recommend doing is editing your existing projects and previewing them first to make sure the changes have taken before publishing.
The newest versions of Presenter should automatically check for updates on startup. You can make sure this option is turned on under Presentation Options -> Other -> General.
I tried the work around to reduce the spacing issues by selecting the block of text and increasing the font size and it worked in some areas and not in others. Any other suggestions?
My only other suggestion would be the note on the bottom, "PowerPoint versions 2003 and earlier do not include a character spacing feature. Depending on the font you have chosen, you may need to make more than one adjustment in font size before the character spacing issue is resolved."
15 Replies
Hey Brandy!
http://www.articulate.com/support/presenter09/kb/?p=987
Thank you Peter.
Peter,
Is the upgrade that the article speaks about free?
Joy
Welcome to Heroes, Joy!
Yup! All Studio '09 licensees can download the newest release here for free.
Peter,
Thanks for the information. How does this upgrade affect training modules that are currently published. Do I need to republish them under the updgrade and will the text automatically align or is there more I need to do?
Thanks, Joy
Hi Joy,
It won't affect already published modules, and the update itself may not resolve the spacing issue you're experiencing. You may also need to use the workaround listed in the troubleshooter if the update doesn't resolve it. Your best bet would be to ensure you're running the most recent version of the software, make any edits necessary to get your course looking the way you want it to, and then republish with the new changes.
Thank you very much for your fast response Peter!
Happy to help, Joy. Good luck!
Peter,
I went to the link and put my name and email in and the attached screen popped up. I choose the uploading file in .Exe. I then had 3 choices to remove, repair and reinstall Presenter '09 ( I don't fully remember the names) and I chose the middle one, which I believe just replaced older versions of my current one. Presenter '09 Update 8 was the version that was downloaded. In your article, it mentions that Presenter'09 Update 5 was the version to fix the spacing issues.
Some questions:
Thanks, Joy
Hi Joy,
Sounds like you should be all set. One thing I'd recommend doing is editing your existing projects and previewing them first to make sure the changes have taken before publishing.
Peter,
How often should we check for updates on Presenter?
Thanks for your help.
Hi Joy,
The newest versions of Presenter should automatically check for updates on startup. You can make sure this option is turned on under Presentation Options -> Other -> General.
Peter,
A question about PowerPoint 2003;
I tried the work around to reduce the spacing issues by selecting the block of text and increasing the font size and it worked in some areas and not in others. Any other suggestions?
My only other suggestion would be the note on the bottom, "PowerPoint versions 2003 and earlier do not include a character spacing feature. Depending on the font you have chosen, you may need to make more than one adjustment in font size before the character spacing issue is resolved."
Have you given that a shot?
I will try that. Thank you Peter.
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